Warranty
An American Warranty You Can Feel Confident In
At Mobile Patient Lift, your safety, comfort, and peace of mind matter. Our warranty coverage is designed to help protect your purchase and give you support when you need it.
Clear Coverage
Easy to understand warranty details for each product line.
Real American Support
Our team is here to help with questions, claims, and next steps.
Parts Assistance
We help evaluate covered parts and recommend the best solution.
Peace of Mind
Coverage designed to support safer, easier daily care.
What Is Covered
Covered
- Defects in materials
- Defects in workmanship
- Covered functional components during the warranty period
- Repair or replacement of eligible parts
Not Covered
- Damage from misuse or improper use
- Accidents or abnormal conditions
- Unauthorized repairs or modifications
- Normal wear and tear items
- Damage from use outside the product manual
How Warranty Claims Work
Contact Support
Reach out by phone or email with your order information and product details.
Share Details
Photos or videos may be requested so our team can better understand the issue.
Claim Review
Our support team will evaluate the concern and confirm whether it qualifies for coverage.
Resolution
If approved, we will assist with repair, replacement parts, or replacement options.
Warranty Coverage at a Glance
Warranty coverage may vary by product. Please review the product specific details below or contact our support team if you have questions about your item.
Freedom Transfer Lift
- Electronics: 6 months from date of purchase
- Welds: Lifetime warranty
- Wheels and back: Wear items not covered under limited warranty
Freedom Aqua Transfer Lift
- Electronics: 6 months from date of purchase
- Welds: Lifetime warranty
- Wheels and back: Wear items not covered under limited warranty
Freedom EverLift Transfer Lift
- Electronics: 6 months from date of purchase
- Welds: Lifetime warranty
- Wheels and back: Wear items not covered under limited warranty
Freedom Boost Transfer Lift
- Electronics: 6 months from date of purchase
- Welds: Lifetime warranty
- Wheels and back: Wear items not covered under limited warranty
Bridge Bath Lift
- Electronics and battery: 1 year from date of purchase
- Pads: Wear items not covered under limited warranty
HelpUp Patient Lift
- Pump: 1 year from date of purchase
- Seams: 1 year from date of purchase
- Plastic components: Wear items not covered under limited warranty
Ascend & Go Sit to Stand Lift
- Welds: Lifetime warranty
- Pad and wheels: Wear items not covered under limited warranty
- Electronics: 1 year from date of purchase
- Welds: Lifetime warranty
- Battery: 6 months from date of purchase
Bounce Back Fall Recovery Lift
- Workmanship: 12 months from purchase date
- Wear items: Not covered under limited warranty
- Misuse or modification: Not covered
Airlift Patient Lift
- Pump: 6 months from date of purchase
- Seams: 1 year from date of purchase
- Plastic components: Wear items not covered under limited warranty
Sidekick Shower Chair
- Standard warranty: 180 days from date of purchase
- Coverage: Defects in materials or workmanship under normal use
- Resolution: Repair or replacement when applicable
AltiCare Raised Toilet Seat
- Standard warranty: 180 days from date of purchase
- Coverage: Defects in materials or workmanship under normal use
- Resolution: Repair or replacement when applicable
SafeSit Toilet Safety Arms
- Standard warranty: 12 months from date of purchase
- Coverage: Defects in materials or workmanship under normal use
- Resolution: Repair or replacement when applicable
Lift Buddy Fall Recovery Lift
- Standard warranty: 12 months from date of purchase
- Coverage: Defects in materials or workmanship under normal use
- Resolution: Repair or replacement when applicable
MPL Ultra-Fold Lightweight Transport Chair
- Frame: 12 months from date of purchase
- Plastic components: 6 months from date of purchase
Warranty Details
General Warranty Policy
Warranty Period
Warranty Resolution
Warranty Exclusions
Questions About Your Warranty?
Our customer care team is here to help. Contact us with your order information and product details, and we will guide you through the next step.